Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • AG
    She is fantastic!

    “I recently moved to York from another state and needed a new insurance agent. Since I already had Erie for my renter’s insurance I decided to stick with them and find a new agent in York. I chose Donna Rohrbaugh and I’m so glad I did. She is fantastic! She goes above and beyond regular insurance work and is very kind and personable. She checked in with me after the move and offered to look at my auto insurance coverage as well and was able to save me about 100 dollars. She also took time to answer all my questions about insurance terminology. I’m very impressed with her level of service and highly recommend her office to anyone looking for a great agent (and Erie gives good coverage, too).”

  • SG
    Donna and her team are always attentive and helpful...

    “Donna and her team are always attentive and helpful; quick to respond and personal service!

  • DW
    Donna is very professional...

    “Donna is very professional, I have known her for years, and she has always been quick to take care of my insurance needs and questions. I would highly recommend Donna, Erie Insurance has great rates and Donna has taken care of my auto and home for many years.

  • Chewy Tart
    Donna is always kind and helpful.

    “Ive carried my insurance policy through Donna for many years, I recently added my home owners policy, and my teen daughter also now has a policy. Erie has always offered is amazing rates. Donna is always kind and helpful. Highly recommend Donna at Erie to others.

  • BS
    The customer service is exceptional...

    “I was referred to the Rohrbaugh Agency a couple of years ago, and have been happy I made the switch ever since. The customer service is exceptional – always available, attentive and courteous – but more importantly Donna is an extremely knowledgeable agent. I appreciated her review of my prior insurance policies and her recommendations that ensure I’ve got the coverage I need, without paying for extras that I didn’t need.”

  •  Ross Stanard
    ...she gives my family the best rate, but she also gives us the best service.

    “As a Real Estate professional, I cross paths with people in many professions… Donna, by far is definitely the best of the best with insurance. Not only is she my agent, but she insures many of my clients and friends. When I have needed her with questions from water in a house to a car accident…she always answered my calls, calmed me down and directed me to the solution. I strongly encourage others to give Donna a try… I use Donna, not only because she gives my family the best rate, but she also gives us the best service.”

  •  Mike Parks
    Donna is always professional and great to deal with.

    “Donna is always professional and great to deal with. I have been a customer for about 10 years. I have had my home covered with her by Erie the entire time and my vehicles most of that time as well. I dont know how I found her business right in my back yard almost but when I have needed help with insurance issues and claims I’m glad I did.”

  • Tara Ramble Stanard
    Five Stars!
  • Dion Boyer
    Great people.
  • Laura Nolan
    Great service.